Welcome to

The Barbados Water Authority

 

The Barbados Water Authority (BWA) is the entity in Barbados charged with supplying the island with potable water as well as the provision of wastewater treatment and disposal services to the sewered areas of Bridgetown and the South Coast. 

Provision of Potable Water

The  Authority is the statutory body responsible for supplying the island of Barbados with potable water.

Wastewater Treatment

We provide wastewater treatment and disposal services to the sewered areas of Bridgetown and the South Coast.

Protection of water resources

The Authority is responsible for the monitoring, assessment, control and protection of the island’s water resources.

FAQ

FTC Standards of Service

 (246) 434-4292

Mon-Sun: 8:30 am to 12 Midnight
(Inclusive of Weekends and Bank Holidays)

Choose water first

Our Mission

To provide safe, reliable and sustainable water and waste water services whilst ensuring customer satisfaction.

Water Wednesdays

Water Wednesdays is a production of the Barbados Water Authority created to provide the Authority with a forum to inform and educate the public via a series of television features highlighting: general water and wastewater matters of interest; works being undertaken by the BWA that will benefit or affect customers; emergency or crisis water or wastewater situations or any other water related topics of public interest.

Visit the Water Wednesday’s youtube Channel

Water Conservation Tips

There are many ways in which you can save water, benefiting our environment and also your pocket.

Collect rainwater to use on your plants and lawn, or to wash your car.

Save up to 125 litres of water by using a bucket instead of a hose when you wash your car.

Fix leaking taps – a dripping tap can waste more than 60 litres of water per week.

Don’t leave the tap running to clean dishes or vegetables, use a bowl of water instead.

Keep a jug of water in the fridge so there is no need to run the water until it gets cold.

Fully load your washing machine as a full load uses less water than two half-loads.

Have a refreshing shower instead of a bath. This can save over 150 litres of water per week. But be careful – a power shower can use more water than a bath!

A running tap can use six litres of water per minute so turn off the tap when brushing your teeth.

Fill the kettle with only as much water as you need. 

Happening Now

Update: BWA Completes Repair on Large Diameter Main in St. Philip

The Barbados Water Authority (BWA) wishes to update residents of Christ Church and St. Philip that its crews have completed repairs on a large diameter main in the vicinity of Highland. Customers in the affected areas are reminded that it may take some time for water...

BWA Sustains Rupture on a Large Diameter Main in St. Philip

The Barbados Water Authority advises residents of Christ Church and St. Philip today, Wednesday February 19th that it has sustained a rupture on a large diameter main in the vicinity of Highland. Crews will be conducting emergency repairs and as a result, customers in...

Customer Satisfaction Survey 2025

The Barbados Water Authority (BWA) wishes to advise that it will be embarking on a customer satisfaction survey to improve our customer service delivery and reinforce relationships with our valued customers. The survey which has been designed and will be conducted by...

Get In Touch

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Office Opening Hours:
Mon-Fri: 8:30 am – 4:30pm

Cashiers:
Mon-Fri: 8:30 am – 3:30pm

Telephone:
246-434-4292

Call us :
Mon-Sun: 8:30 am to 12 Midnight
(Inclusive of Weekends and Bank Holidays)

E-Mail:
customercare@bwa.gov.bb