Provision of Potable Water

The  Authority is the statutory body responsible for supplying the island of Barbados with potable water.

Wastewater Treatment

We provide wastewater treatment and disposal services to the sewered areas of Bridgetown and the South Coast.

Protection of water resources

The Authority is responsible for the monitoring, assessment, control and protection of the island’s water resources.

FAQ

FTC Standards of Service

 (246) 434-4292

Mon-Sun: 8:30 am to 12 Midnight
(Inclusive of Weekends and Bank Holidays)

Choose water first

Our Mission

To provide safe, reliable and sustainable water and waste water services whilst ensuring customer satisfaction.

Water Wednesdays

Water Wednesdays is a production of the Barbados Water Authority created to provide the Authority with a forum to inform and educate the public via a series of television features highlighting: general water and wastewater matters of interest; works being undertaken by the BWA that will benefit or affect customers; emergency or crisis water or wastewater situations or any other water related topics of public interest.

Visit the Water Wednesday’s youtube Channel

Water Conservation Tips

There are many ways in which you can save water, benefiting our environment and also your pocket.

Collect rainwater to use on your plants and lawn, or to wash your car.

Save up to 125 litres of water by using a bucket instead of a hose when you wash your car.

Fix leaking taps – a dripping tap can waste more than 60 litres of water per week.

Don’t leave the tap running to clean dishes or vegetables, use a bowl of water instead.

Keep a jug of water in the fridge so there is no need to run the water until it gets cold.

Fully load your washing machine as a full load uses less water than two half-loads.

Have a refreshing shower instead of a bath. This can save over 150 litres of water per week. But be careful – a power shower can use more water than a bath!

A running tap can use six litres of water per minute so turn off the tap when brushing your teeth.

Fill the kettle with only as much water as you need. 

Happening Now

Two BWA Stations Offline Due to Low Levels

The Barbados Water Authority (BWA) advises residents and businesses in some St. Andrew and St. Joseph districts, today Tuesday, September 30th, 2025, that the pumping stations serving these areas is currently offline due to low water levels resulting in reduced...

UPDATE #2 BWA Resolves Water Issues in Bridgefield, St. Thomas

The Barbados Water Authority (BWA) is pleased to advise residents of Bridgefield, St. Thomas that personnel have resolved the water issue that was impacting the area. Some residents are already reporting a return to normal water pressure of their pipe-borne supply....

BWA Station in North Temporarily Offline

The Barbados Water Authority informs residents of some St. Lucy, St. Peter and St. Andrew districts today Monday, September 29th that it has had to stop pumping from one of its Stations to facilitate the repair of a burst main. As a result, customers in the following...

Get In Touch

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Office Opening Hours:
Mon-Fri: 8:30 am – 4:30pm

Cashiers:
Mon-Fri: 8:30 am – 3:30pm

Telephone:
246-434-4292

Call us :
Mon-Sun: 8:30 am to 12 Midnight
(Inclusive of Weekends and Bank Holidays)

E-Mail:
customercare@bwa.gov.bb