The Barbados Water Authority (BWA) would like to notify customers in parts of St. Michael, St. Thomas, St. Philip, and St. George that efforts are still ongoing to resolve the matter relating to late bills.

Residents and businesses currently enrolled in e-billing and impacted by this change will receive their outstanding previous bills prior to the delivery of the August billing statement.

Customers inquiring about bill balances are reminded that they can call 434-4292 where account balances are available via the automated system or send an email customercare@bwa.gov.bb for assistance.

If you are following a payment plan, you are reminded to continue paying the agreed sum in addition to your current water charges.

Persons wishing to enter into an agreement can visit the BWA during the hours of 8:30 am to 3:30 pm, Monday through Friday.

The Authority thanks the affected customers for their patience and understanding.    (ENDS)