Category: Help & Advice
BWA Seeking to Help You
BARBADOS WATER AUTHORITY
PRESS RELEASE
The Barbados Water Authority would like to reach you. How best can we do that? What is the most convenient way to communicate with you – Email, WhatsApp, Instagram?
In order to reach you, we are seeking to update our customer database with your current…
BWA Removes the Bar Chart on the Water Bill
BARBADOS WATER AUTHORITY
PRESS RELEASE
The Barbados Water Authority wishes to advise that it has removed the bar chart which appears on the water bill.
Starting with the July issue, this feature will no longer appear on the water bill at this time.
Barbados Water Authority committed to serving…
BWA Reminds Residents to Store Water as TS Elsa Approaches
BARBADOS WATER AUTHORITY
PUBLIC SERVICE ANNOUNCEMENT
The island has been warned of the approach of Tropical Storm Elsa. The Barbados Water Authority advises at this time that persons store an adequate supply of potable water for yourself, your family…
BWA Conducting Inspections of its Sewer Networks
BARBADOS WATER AUTHORITY
PUBLIC SERVICE ANNOUNCEMENT
The Barbados Water Authority advises that its Wastewater Inspectorate has begun inspecting domestic properties connected to its South Coast and Bridgetown sewer networks. This activity is expected to last until around the end of…
Barbados Water Authority Standards of Service Documents
See below for your perusal or use BWA Standards of Service documents.
BWA GUARANTEED STANDARDS OF SERVICE 2018-2020
BWA OVERALL STANDARDS OF SERVICE 2018 – 2020
BWA SOS Customer Complaints form
BWA’S PAYMENT CENTRE HOURS RETURN TO NORMAL
BARBADOS WATER AUTHORITY
PUBLIC NOTICE
The Barbados Water Authority advises the public that its hours of operation at the Payment Centre in the Pine are once again 8:30 am to 3:30 pm for Cashiers and 8:30 am to 4:30 pm, Monday…
Hope Desalination Plant Back Online
BARBADOS WATER AUTHORITY
PUBLIC SERVICE ANNOUNCEMENT
The Barbados Water Authority wishes to update the public that emergency work being conducted at the Hope Desalination Plant in St. Lucy is complete and the facility is back online.
The plant which had been taken out of service to allow for urgent…
BWA Warns Water Outages May Result in Discoloured Water Issues
BARBADOS WATER AUTHORITY
PUBLIC SERVICE ANNOUNCEMENT
The Barbados Water Authority is advising the public that discoloured water which may be seen increasingly in some parishes is not as a result of the volcanic ash currently impacting Barbados.
The discolouration is caused from sediment being dislodged on the resumption of water flowing…
NOTICE – BWA Main Office Closed to the Public
BARBADOS WATER AUTHORITY
PUBLIC NOTICE
In light of the current situation with ash falls in Barbados resulting from the La Soufrière volcanic eruptions in St. Vincent, the Barbados Water Authority (BWA) informs its valued customers that its main office at the Pine will be closed to business from April 12th until…
BWA Urging Wise Water Use & Conservative Practices
BARBADOS WATER AUTHORITY
PUBLIC SERVICE ANNOUNCEMENT
No Shutdown of Water Supply
The Barbados Water Authority wishes to inform that it has no plans to shut off the water supply across the island. The Authority operates a water distribution network which is a closed system. This means that our infrastructure…
